Effective Date: 07 March, 2026
At Carlinks, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our automotive services.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, book a service, or submit a form on our website. This may include:
- Full name
- Phone number
- Email address
- Vehicle details
- Service inquiries or booking information
We may also collect limited technical information such as:
- IP address
- Browser type
- Website usage data
This information helps us improve our services and website experience.
2. How We Use Your Information
Carlinks uses the information we collect to:
- Respond to customer inquiries
- Schedule and manage service appointments
- Provide car grooming and automotive services
- Improve our website and customer experience
- Communicate updates or service-related information
We will only use your information for legitimate business purposes.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information.
Your information may only be shared when necessary with:
- Service providers who help operate our business
- Legal authorities if required by law
- Technical providers who maintain our website systems
All third parties are required to protect your information.
4. Data Security
Carlinks takes reasonable steps to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Unauthorized disclosure
We use appropriate technical and administrative measures to safeguard the information we hold.
5. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors use our website. Cookies help us:
- Improve website performance
- Analyze visitor behaviour
- Provide a better user experience
You can disable cookies through your browser settings if you prefer.
6. Access and Correction of Your Information
Under the Privacy Act 2020, you have the right to:
- Request access to your personal information
- Ask for corrections if information is inaccurate
If you would like to review or update your information, please contact us.
7. Third-Party Links
Our website may contain links to third-party websites. Carlinks is not responsible for the privacy practices or content of those external websites.
8. Updates to This Policy
Carlinks may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Carlinks
Kelston, West Auckland, New Zealand
Phone: 64 27 330 7302
Email: customercare@carlinks.co.nz